Ideal Returns Policy


Made easy for your peace of mind

Upon delivery of your product(s) from Ideal Home Products, should you decide that you don't want to keep it, you may return the item(s) at your own cost within 14 days of the day you received it.  You will then be issued a full refund upon receipt and inspection of the product once it is returned in pristine condition in its original packaging.

Beyond the 14 Days Cooling Off Period

In the unlikely event that your product becomes faulty, we will replace it if we can't repair it.  Simply call us on 0844 854 9440 to make arrangements.

Any warranty period for any product excludes the cost of return shipping.

To Process your warranty for a replacement AutoBin Head, click here